We’re completely open with you to avoid any disappointment.

The general wear and tear of a used car should be expected due to the age and mileage of the vehicle.
Any cosmetic flaws will be fixed to the best of our ability, and we’ll make sure to point out any imperfections in our image gallery.

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What you can see in our photos

There may be some additional wear and tear that isn’t always visible in the images and we may not be able to display and call out every imperfection on a car.

Scratches on the wheels & alloys
  • More than 25mm
All exterior panels (the doors, bumpers, boot, bonnet and boot lid)
  • Chips as small as 3mm that impact the surface paint
  • 5+ chips in a 4cm x 4cm area
  • Dents that are more than 1cm wide
  • Scratches that are longer than 2cm
Interior fabrics
  • Any scuffs, stains, discolouration larger than 2cm
Interior hard surfaces
  • Wear on interior surfaces that are visible from a metre away
  • Damage that’s at least 2cm
Windscreen
  • Wear on interior surfaces that are visible from a metre away
  • Damage that’s at least 2cm
What you don’t see in our gallery

We don’t include photos of the normal wear and tear that you’d expect from a car based on its age, mileage and general day-to-day use. This means that minor stone chips, scratches, dents or interior marks may not be shown in the gallery.

Scratches on the wheels & alloys
  • Less than 25mm
All exterior panels (the doors, bumpers, boot, bonnet and boot lid)
  • Chips less than 3mm wide
  • Dents that are 1cm wide
  • Scratches less than 2cm long
Interior fabrics
  • Scuffs, stains, discolouration and repaired upholstery that are less than 2cm
High use areas
  • Faint scuffing in areas like door sills, boot sill and the glove box lid less than 2cm
Windscreen
  • Chips up to 1cm long that aren’t in the driver’s eyeline Light
  • Scratches on the windscreen
FAQs
Popular questions about our photos
What forms of payment does JT Hughes accept?

You can pay for your JT Hughes vehicle in a variety of ways.

We only accept Visa and Mastercard credit or debit cards for online purchases. Please note, for in-store car purchases, we have discontinued the acceptance of card payments

You can choose to part exchange your current vehicle, and the value of your current vehicle will be deducted from the cost of your JT Hughes vehicle.

JT Hughes can also help you apply for financing. Your application will be approved based on your status and our affordability checks.

You can also use your own finance provider if you prefer.

What forms of payment does JT Hughes accept?

You can pay for your JT Hughes vehicle in a variety of ways.

We only accept Visa and Mastercard credit or debit cards for online purchases. Please note, for in-store car purchases, we have discontinued the acceptance of card payments

You can choose to part exchange your current vehicle, and the value of your current vehicle will be deducted from the cost of your JT Hughes vehicle.

JT Hughes can also help you apply for financing. Your application will be approved based on your status and our affordability checks.

You can also use your own finance provider if you prefer.

What forms of payment does JT Hughes accept?

You can pay for your JT Hughes vehicle in a variety of ways.

We only accept Visa and Mastercard credit or debit cards for online purchases. Please note, for in-store car purchases, we have discontinued the acceptance of card payments

You can choose to part exchange your current vehicle, and the value of your current vehicle will be deducted from the cost of your JT Hughes vehicle.

JT Hughes can also help you apply for financing. Your application will be approved based on your status and our affordability checks.

You can also use your own finance provider if you prefer.

What forms of payment does JT Hughes accept?

You can pay for your JT Hughes vehicle in a variety of ways.

We only accept Visa and Mastercard credit or debit cards for online purchases. Please note, for in-store car purchases, we have discontinued the acceptance of card payments

You can choose to part exchange your current vehicle, and the value of your current vehicle will be deducted from the cost of your JT Hughes vehicle.

JT Hughes can also help you apply for financing. Your application will be approved based on your status and our affordability checks.

You can also use your own finance provider if you prefer.

What is Shine! Protect?

As the name suggests, Shine! Protect is a service designed to help you keep your car in great condition, without compromising your insurance no claims bonus. So, your vehicle’s bodywork will remain in great condition and its value will be maintained.

Shine! Protect is not insurance as there is no contract of insurance offered. 

How long does a car service take?

In general, a full car service time normally takes around 3-4 hours, assuming no significant issues are encountered, so you should normally have the car back the same day. An interim (short) service is often half the time (if you car is having a service & MOT on the same day, we will need the car for most of the day).

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