Status Disclosure

The Financial Conduct Authority (FCA)

The FCA is the independent watchdog that regulates financial services. This document is designed by the FCA to be given to consumers considering buying certain financial products. You need to read this important document. It explains the service you are being offered. Please use this information to decide if our services are right for you.

All JT Hughes legal entities are authorised and regulated by the Financial Conduct Authority, either as a principal firm or an appointed representative. Your document if you enquire on a vehicle will confirm which legal entity you are dealing with. 

Our permitted business is to act as a broker for consumer finance.

You can check this on the FCA register by visiting the FCA website www.fca.org.uk/register or by contacting the FCA on 0800 111 6768 or 0300 500 8082

What Will You Have To Pay Us For Our Services?

We do not charge you a fee for our services.
 
We will receive a commission from the lender, as either a fixed fee or a fixed percentage on the amount you borrow. These arrangements are negotiated with our lenders in advance and do not give us any discretion to negotiate or adjust your annual percentage rate (APR) or any other item included in the total charge for credit. The APR may vary according to your credit score or the amount you borrow. The commission we earn may vary by lender but does not change in relation to the type of finance (hire purchase, personal loan, or personal contract purchase) you choose or the length of the finance agreement.

At any time prior to concluding your vehicle purchase, if you are an individual, sole trader, or small partnership, you are entitled to request details of any commission we will receive as a result of arranging your finances with a lender. This request can be made by the Sales Executive handling your sale, or by contacting hr@jthughes.co.uk  

Some lenders may also provide preferential rates to us for the funding of our vehicle stock.

Ownership

All JT Hughes dealerships are legal entities are subsidiaries of: 
JT Hughes (Oswestry) Ltd, 5
Battlefield Road,
Shrewsbury,
SY14AB.
Company Registration Number is 1198620 registered to 
JT Hughes (Oswestry) Ltd

What To Do If You Have A Complaint

If you wish to register a complaint, please contact us as follows
By e-mail - hr@jthughes.co.uk
In writing - FCA Compliance Manager
JT Hughes (Oswestry) Ltd, 
5 Battlefield Road, 
Shrewsbury, 
SY14AB. 

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

Are We Covered By The Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim. Insurance advising and arranging is covered for 90% of the claim, without any upper limit. Further information about compensation schemes is available from FSCS.

Click here to download our Status Disclosure documentation.