JT Hughes Aftersales Service Charter

In general, a full car service time normally takes around 3-4 hours, assuming no significant issues are encountered, so you should normally have the car back the same day. An interim (short) service is often half the time (if you car is having a service & MOT on the same day, we will need the car for most of the day).

Most people should change their oil twice a year. Basically, once every six months.

If this occurs, a JT Hughes advisor will contact you and inform you of the exact work that needs to be carried out. You will be told what the work is and how much it'll cost. No work is ever started without your knowledge and consent. 

Yes, providing you contact a JT Hughes advisor and arrange a new date 24 hours before the original service date. 

What is actually included in your service will be largely dictated by which type you choose, but a full service will likely invoice an engine oil and filter change; a check of all fluids and a full brake check, plus usually checks on over 50 other key components including safety -related features. A more thorough service will check and replace a wider range of components and could include a change of spark plugs and a variety of important filters. 

You can cancel the service at any time. However, any work up to the point of cancellation must be paid for.