JT Hughes Aftersales Service Charter

In general, a full car service time normally takes around 3-4 hours, assuming no significant issues are encountered, so you should normally have the car back the same day. An interim (short) service is often half the time (if you car is having a service & MOT on the same day, we will need the car for most of the day).

If this occurs, a JT Hughes advisor will contact you and inform you of the exact work that needs to be carried out. You will be told what the work is and how much it'll cost. No work is ever started without your knowledge and consent. 

In order to keep your car's warranty valid, your car will need to be serviced using approved parts. You can get your car serviced anywhere, but by going to a main dealer, you can be sure those all-important approved parts are used. 

A service history is a booklet that details when and where a car received its routine service. Each entry is accompained by a stamp from the garage that confirms a professional technician completed the service. 

Yes, providing you contact a JT Hughes advisor and arrange a new date 24 hours before the original service date. 

You can cancel the service at any time. However, any work up to the point of cancellation must be paid for.