JT Hughes Aftersales Service Charter

Welcome to the JT Hughes Aftersales Service Charter, our pledge to you, our valued customers. From the moment you drive off with your new or pre-owned vehicle from JT Hughes, your automotive journey with us is far from over. We invite you to discover the extensive benefits of our aftersales services.

JT Hughes Aftersales Service Charter
Get Roadside Assistance for only £20.00
On your next service visit, get Roadside Assistance for only *£20.00 (reduced from £118)

Book a service
*Excludes MOT-only bookings.
Service and Quality Commitment:
  • Exclusive Use of Genuine Parts
    We guarantee the use of only genuine parts to ensure your vehicle remains in prime condition.
  • Manufacturer-Approved Servicing
    Receive servicing that meets and exceeds manufacturer standards.
  • Body Repair Centre
    Our expert team is ready to restore your vehicle to its original glory after any mishap.
  • Expert MOT Tests
    Trust in our skilled technicians to conduct thorough MOT tests, ensuring your vehicle’s safety and compliance.
  • Specialised Electric Car Servicing
    Stay ahead with our expert servicing for electric vehicles, catering to the latest in automotive technology.
Service and Quality Commitment
Help and Assistance:
  • Courtesy Cars
    We offer courtesy cars to keep you on the move while your vehicle is with us.
  • Convenient Online Service Bookings
    Schedule your service appointments online at your convenience.
  • Dealerships in Shrewsbury, Telford & Newtown
    Should you need to call or visit our dealership our contact details are here.
Help and Assistance
Comfort and Convenience:
  • Free Wi-Fi
    Enjoy our comfortable waiting area equipped with free Wi-Fi access.
  • Complimentary Wash
    Receive a complimentary wash with every pre-booked service.
  • Refreshments Available
    Relax in our waiting area with complimentary coffee, tea, and cold drinks.
Comfort and Convenience
Transparency and Trust:
  • Complimentary Vehicle Health Check
    Benefit from a free vehicle health check, complete with a written report.
  • Consultative Review
    We discuss the health check findings and any completed repair work with you for complete transparency.
Transparency and Trust
More than just a commitment…

At JT Hughes, our Aftersales Service Charter is more than just a commitment; it’s our promise to provide you with unparalleled service, support, and convenience. Trust us to be your partner in ensuring your vehicle remains in perfect condition, journey after journey.

FAQs
Popular questions about Aftersales Service Charter
What if my car needs extra work other than the service?

If this occurs, a JT Hughes advisor will contact you and inform you of the exact work that needs to be carried out. You will be told what the work is and how much it'll cost. No work is ever started without your knowledge and consent. 

My vehicle's MOT is due. What should I do?

Book your MOT as normal - either online or over the telephone. 

Can I re-arrange the date of a car service?

Yes, providing you contact a JT Hughes advisor and arrange a new date 24 hours before the original service date. 

What does a major service include?

This might be recommended after 24 months or 24,000 miles. A major service usually includes all the checks and changes in the full service, plus some extras. Changes to your car might include: Brake fluid replacement, cabin filter replacement, spark plugs replacement, CVT/Automatic transmission oil replacement. 

How often should you change your oil?

Most people should change their oil twice a year. Basically, once every six months.

How long does a car service take?

In general, a full car service time normally takes around 3-4 hours, assuming no significant issues are encountered, so you should normally have the car back the same day. An interim (short) service is often half the time (if you car is having a service & MOT on the same day, we will need the car for most of the day).

Favourites (0)
You have selected no used cars as favourite.