FAQs
Popular questions about car valuation
What forms of payment does JT Hughes accept?

You can pay for your JT Hughes vehicle in a variety of ways.

We only accept Visa and Mastercard credit or debit cards for online purchases. Please note, for in-store car purchases, we have discontinued the acceptance of card payments

You can choose to part exchange your current vehicle, and the value of your current vehicle will be deducted from the cost of your JT Hughes vehicle.

JT Hughes can also help you apply for financing. Your application will be approved based on your status and our affordability checks.

If you're looking to buy a used JT Hughes car outright without finance, we also accept bank transfers. You can also use your own finance provider if you prefer.

How does your process work?

What a great question! We show a 360-degree view of our cars online on our search page and offer delivery right to your driveway.

Once you've decided on a vehicle, we'll ask you to select your method of payment, including whether you'd like to part-exchange your current vehicle as a down payment.

Finally, you will decide whether you want your new car delivered or picked up from a JT Hughes dealership in Shrewsbury, Telford, or Newtown. You'll have 14 days after receiving your vehicle to decide if it's the right vehicle for you!

If you change your mind within 14 days, we'll accept it back and issue a full refund under the terms of our 14-day money-back guarantee.

How does the 14-Day Money Back Guarantee work?

At JT Hughes, we understand the need for confidence when making your car purchase online. That's why we are delighted to introduce our 14-day money-back guarantee policy for your peace of mind, available on all of our used cars which have been purchased online.  If, for whatever reason, you are not completely happy with your new used car, just let us know within the 14 days from invoice date and we will give you a full refund and cancel any finance agreement. 

 

 

Can I sell my car to JT Hughes without buying a car?

You certainly can! We'll make you an instant, online offer that's good for 7 days. We will not reduce your offer, and there are no hidden costs. The car must be as described. 

How do I make an appointment for exchange valuation?

How do I make an appointment to inspect my vehicle valuation? 

Once you have your online valuation, you can then choose a branch, day and time for your appointment through our website, and we'll confirm your appointment by email or phone call. Alternatively, you book an appointment over the phone by calling your preferred JT Hughes dealership during our business hours. 

JT Hughes Shrewsbury Hyundai

Address:3 Battlefield Road, Shrewsbury SY1 4AB

Telephone: 01743 450888

JT Hughes Shrewsbury Honda

Address:

3 Battlefield Road, Shrewsbury SY1 4AB

Telephone: 01743 440999

Sales opening hours:

Monday to Friday - 8:30am to 6:00pm

Saturday - 9:00am to 5:00pm

Sunday - By Appointment Only

Services & Parts opening hours:

Monday to Friday - 8:15am to 5:30pm

Saturday - 8:30am to 1:00pm

Sunday - Closed

JT Hughes Telford Hyundai

Address: Stafford Park 1, Telford TF3 3BD

Telephone: 01952 454999

Sales opening hours:

Monday to Friday - 8:30am to 6:00pm

Saturday - 9:00am to 5:00pm

Sunday - By Appointment Only

Services & Parts opening hours:

Monday to Friday - 8:15am to 5:30pm

Saturday - 8:30am to 1:00pm

Sunday - Closed

JT Hughes Newtown Kia and Isuzu 

Address: Pool Road, Newtown SY16 3BD

Telephone: 01686 622300

Sales opening hours:

Monday to Friday - 8:30am to 6:00pm

Saturday - 9:00am to 5:00pm

Sunday - By Appointment Only

Services & Parts opening hours:

Monday to Friday - 8:15am to 5:30pm

Saturday - 8:30am to 1:00pm

 

 

 

What do I need to bring with me for a car valuation appointment ?

Your car. It may sound obvious, but you’ll need to be able to get your car to the appointment. We don't currently offer a collection service.

The V5 logbook/registration certificate. This must be registered in the name of the current keeper. If the V5 logbook/registration certificate is still in the owner's maiden name, you will need to bring a copy of your marriage certificate.

Two forms of identification. One must be an original photo ID (such as a passport) and one should be a proof of address item (accepted forms include a utility bill or council tax letter dated within the last 9 months). These must match the name and address on the vehicle logbook.

All service history and MOT certificates if available.

Both sets of car keys. Unless you've told us otherwise, the valuation provided assumes you have 2 sets of keys for your vehicle. If you've only got 1 key, the price we offer you after inspection may be reduced.

Bank details. So we can pay you for your car. The account has to be in the name of the registered keeper.
Finance settlement letter. If the vehicle has any finance outstanding we need a letter with the settlement figure from the finance company to be able to buy the vehicle.

Any extras that we’ll need. Such as the locking wheel nut for the alloy wheels where fitted, any detachable fascias and security codes for the radio, the security code for obtaining replacement keys and any discs required for the satellite navigation system.

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