FAQs
Popular questions about car valuation
Can I sell my car to JT Hughes without buying a car?

You certainly can! We'll make you an instant, online offer that's good for 7 days. We will not reduce your offer, and there are no hidden costs. The car must be as described. 

What forms of payment does JT Hughes accept?

You can pay for your JT Hughes vehicle in a variety of ways.

We only accept Visa and Mastercard credit or debit cards for online purchases. Please note, for in-store car purchases, we have discontinued the acceptance of card payments

You can choose to part exchange your current vehicle, and the value of your current vehicle will be deducted from the cost of your JT Hughes vehicle.

JT Hughes can also help you apply for financing. Your application will be approved based on your status and our affordability checks.

You can also use your own finance provider if you prefer.

How does your process work?

What a great question! We show a 360-degree view of our cars online on our search page and offer delivery right to your driveway.

Once you've decided on a vehicle, we'll ask you to select your method of payment, including whether you'd like to part-exchange your current vehicle as a down payment.

Finally, you will decide whether you want your new car delivered or picked up from a JT Hughes dealership in Shrewsbury, Telford, or Newtown. You'll have 14 days after receiving your vehicle to decide if it's the right vehicle for you!

If you change your mind within 14 days, we'll accept it back and issue a full refund under the terms of our 14-day money-back guarantee.

How does the 14-Day Money Back Guarantee work?

At JT Hughes, we understand the need for confidence when making your car purchase online. That's why we are delighted to introduce our 14-day money-back guarantee policy for your peace of mind, available on all of our used cars which have been purchased online.  If, for whatever reason, you are not completely happy with your new used car, just let us know within the 14 days from invoice date and we will give you a full refund and cancel any finance agreement. 

 

 

How do I know I'm getting a good price for my part exchange?

 We use current market data and a number of other factors to provide a fair price. We take into account the car's mileage, age, the number of previous owners and the information you provide about the car's condition.

Can I part-exchange more than one car?

You can only part-exchange one car if you buy it entirely online. However, if you purchase from one of our dealerships, you may part-exchange more than ne vehicle.

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