FAQs
Popular questions about car valuation
How does your process work?

What a great question! We show a 360-degree view of our cars online on our search page and offer delivery right to your driveway.

Once you've decided on a vehicle, we'll ask you to select your method of payment, including whether you'd like to part-exchange your current vehicle as a down payment.

Finally, you will decide whether you want your new car delivered or picked up from a JT Hughes dealership in Shrewsbury, Telford, or Newtown. You'll have 14 days after receiving your vehicle to decide if it's the right vehicle for you!

If you change your mind within 14 days, we'll accept it back and issue a full refund under the terms of our 14-day money-back guarantee.

How long is my car valuation valid?

Your valuation is guaranteed for 7 days, so you have plenty of time to decide if you want to sell or part-exchange your car with JT Hughes.

Does my vehicle need an MOT certificate?

You can sell your car to us no matter its tax or MOT status. However, when our system produces an online valuation for you it assumes that your vehicle has a minimum of 3 months remaining on the MOT.

During the vehicle inspection, if we discover that the vehicle has a short (less than 3 months) or invalid MOT, this may negatively affect your final offer. This is because our vehicle inspector is unable to accurately gauge that the vehicle meets the minimum safety level required by law.

Can I sell my car to JT Hughes without buying a car?

You certainly can! We'll make you an instant, online offer that's good for 7 days. We will not reduce your offer, and there are no hidden costs. The car must be as described. 

My car doesn't have a full-service history. is that OK?

Yes, we buy cars that haven't got a full-service history, as long as you declare it at the valuation stage.

What forms of payment does JT Hughes accept?

You can pay for your JT Hughes vehicle in a variety of ways.

We only accept Visa and Mastercard credit or debit cards for online purchases. Please note, for in-store car purchases, we have discontinued the acceptance of card payments

You can choose to part exchange your current vehicle, and the value of your current vehicle will be deducted from the cost of your JT Hughes vehicle.

JT Hughes can also help you apply for financing. Your application will be approved based on your status and our affordability checks.

You can also use your own finance provider if you prefer.

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