How can we help you?

Your car. It may sound obvious, but you’ll need to be able to get your car to the appointment. We don't currently offer a collection service.

The V5 logbook/registration certificate. This must be registered in the name of the current keeper. If the V5 logbook/registration certificate is still in the owner's maiden name, you will need to bring a copy of your marriage certificate.

Two forms of identification. One must be an original photo ID (such as a passport) and one should be a proof of address item (accepted forms include a utility bill or council tax letter dated within the last 9 months). These must match the name and address on the vehicle logbook.

All service history and MOT certificates if available.

Both sets of car keys. Unless you've told us otherwise, the valuation provided assumes you have 2 sets of keys for your vehicle. If you've only got 1 key, the price we offer you after inspection may be reduced.

Bank details. So we can pay you for your car. The account has to be in the name of the registered keeper.
Finance settlement letter. If the vehicle has any finance outstanding we need a letter with the settlement figure from the finance company to be able to buy the vehicle.

Any extras that we’ll need. Such as the locking wheel nut for the alloy wheels where fitted, any detachable fascias and security codes for the radio, the security code for obtaining replacement keys and any discs required for the satellite navigation system.