Your car is ready

Here's what happens on the exciting day.

Delivery or collection

We'll deliver right to your door, or you can pick it up from our dealerships if you prefer. We want to make this final journey as easy as possible.

  • Flexible time slots
  • Book online or over phone
  • A driveway introduction
Buy a Car
Home delivery

The day you've been looking forward to has finally arrived. Your new, used car is on its way. Here's what to expect.

  • Delivery to your door
  • Delivery in a two-hour window
  • We'll call you 15 minutes before we arrive
  • Give us any special instructions

Your car will arrive on a small transporter. If you have any parking restrictions, you can flag them when you check out or discuss over the phone.

Home Delivery
Collection from our dealerships
  • Free collection from our dealerships - Book online
  • Pick up from Shrewsbury, Telford or Newtown Mid-Wales
  • Free Parking
  • Give us any special instructions
Collection
A driveway introduction to your car

When our driver arrives, they will give you plenty of time and space to inspect your new vehicle and will not leave until you are completely satisfied. All our drivers wear masks.

All your questions answered - with a smile

Our driver will gladly answer any questions you might have. Whether it's how to operate the keyless entry system or how to open the sunroof. They'll demonstrate how everything works.

Your car is never delivered with the fuel light on

Your vehicle is always delivered with some fuel in the tank and the fuel light will never be on. You can order £40.00 of fuel during your checkout if you prefer.

Driveway introduction
Part exchange pick-up

Meanwhile, if a part exchange is required, our driver must verify that it matches the description you provided. If everything goes smoothly, our driver will complete the transaction by handing you a 'handover pack' as well as the keys to your new vehicle!

The handover should take about 30 minutes

We generally expect your pick-up or delivery appointment to take about 30 minutes. This accounts for everything from sanitation to vehicle review to paperwork. If you have a trade-in appointment, expect around 30-45 minutes.

Part-exchange or pick-up
14-Days money-back guarantee

We want you to love your new car. Which is why every JT Hughes used car come with a 14-day return policy. Take it for a spin and see if it fits your life. If you don't love it, simply return it, and we will refund the purchase price. (Terms & Conditions Apply)

Guarantee
FAQs
Popular questions about delivery or collection
Do you have a Mazda dealership in Shrewsbury?

The previous Mazda dealership in Shrewsbury has closed, and we are now the official Mazda dealer for the Shropshire region. If you’re a Mazda owner in Shrewsbury, we offer vehicle servicing and MOTs with the convenience of a collection and delivery service. Terms and conditions apply.

If you’re interested in purchasing a new Mazda, visit our website to view our full range of new and approved used vehicles. Too busy to visit our Telford dealership? No problem! You can book a home test drive online or by calling us on 01952 446999. We’re here to make your Mazda experience as seamless as possible.

Where does JT Hughes deliver to?

 

 

We offer home delivery across mainland England, Wales and Scotland (subject to the delivery location being accessible), but the following locations are excluded from home delivery: 

Northern Ireland, Ireland, Scottish Highlands, Orkney Isles, Outer and Inner Hebrides, Western Isles, Shetland Isles, Isle of Man, Isle of Wright, Scilly Isles and Channel Isles. 

If you’d like to buy or finance a car, you can come and collect it from any JT Hughes dealership in Shrewsbury, Telford and Newtown 

I haven't received any information about my Hyundai Roadside Assistance Programme

Your Hyundai Roadside Assistance cover is activated at the time of vehicle registration, so you won't receive a membership card. However, if you do wish to confirm your cover please call: 0800 980 2733.

You can find an overview of your Hyundai Roadside Assistance cover in your Service Record Book, usually found in the glove box of your vehicle. Please note that Hyundai Roadside Assistance covers the car rather than the owner.

Will the car have a valid MOT on delivery or collection?

Yes, all cars delivered or collected will have a valid MOT.

Will the car have a valid MOT on delivery or collection?

Yes, all cars delivered or collected will have a valid MOT.

Will the car have a valid MOT on delivery or collection?

Yes, all cars delivered or collected will have a valid MOT.

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