Your car is ready

Here's what happens on the exciting day.

Delivery or collection

We'll deliver right to your door, or you can pick it up from our dealerships if you prefer. We want to make this final journey as easy as possible.

  • Flexible time slots
  • Book online or over phone
  • A driveway introduction
Buy a Car
Home delivery

The day you've been looking forward to has finally arrived. Your new, used car is on its way. Here's what to expect.

  • Delivery to your door
  • Delivery in a two-hour window
  • We'll call you 15 minutes before we arrive
  • Give us any special instructions

Your car will arrive on a small transporter. If you have any parking restrictions, you can flag them when you check out or discuss over the phone.

Home Delivery
Collection from our dealerships
  • Free collection from our dealerships - Book online
  • Pick up from Shrewsbury, Telford or Newtown Mid-Wales
  • Free Parking
  • Give us any special instructions
Collection
A driveway introduction to your car

When our driver arrives, they will give you plenty of time and space to inspect your new vehicle and will not leave until you are completely satisfied. All our drivers wear masks.

All your questions answered - with a smile

Our driver will gladly answer any questions you might have. Whether it's how to operate the keyless entry system or how to open the sunroof. They'll demonstrate how everything works.

Your car is never delivered with the fuel light on

Your vehicle is always delivered with some fuel in the tank and the fuel light will never be on. You can order £40.00 of fuel during your checkout if you prefer.

Driveway introduction
Part exchange pick-up

Meanwhile, if a part exchange is required, our driver must verify that it matches the description you provided. If everything goes smoothly, our driver will complete the transaction by handing you a 'handover pack' as well as the keys to your new vehicle!

The handover should take about 30 minutes

We generally expect your pick-up or delivery appointment to take about 30 minutes. This accounts for everything from sanitation to vehicle review to paperwork. If you have a trade-in appointment, expect around 30-45 minutes.

Part-exchange or pick-up
14-Days money-back guarantee

We want you to love your new car. Which is why every JT Hughes used car come with a 14-day return policy. Take it for a spin and see if it fits your life. If you don't love it, simply return it, and we will refund the purchase price. (Terms & Conditions Apply)

Guarantee
FAQs
Popular questions about delivery or collection
Do you have a Mazda dealership in Shrewsbury?

The previous Mazda dealership in Shrewsbury has closed, and we are now the official Mazda dealer for the Shropshire region. If you’re a Mazda owner in Shrewsbury, we offer vehicle servicing and MOTs with the convenience of a collection and delivery service. Terms and conditions apply.

If you’re interested in purchasing a new Mazda, visit our website to view our full range of new and approved used vehicles. Too busy to visit our Telford dealership? No problem! You can book a home test drive online or by calling us on 01952 446999. We’re here to make your Mazda experience as seamless as possible.

What are the opening hours for JT Hughes Shrewsbury Honda?

JT Hughes Honda in Shrewsbury is open weekdays from 8.30 AM to 6 PM, Saturdays from 9 AM to 5 PM, and Sundays Closed. Visit our local Honda dealership for a premium selection of new and used cars.

What are JT Hughes's opening hours?

JT Hughes open hours are as follows. 

Sales opening hours:

Monday to Friday - 8:30am to 6:00pm
Saturday - 9:00am to 5:00pm
Sunday - By Appointment Only

Services & Parts opening hours:

Monday to Friday - 8:15am to 5:30pm
Saturday - 8:30am to 1:00pm
Sunday - Closed

 
 
 
What do I need to bring with me for a car valuation appointment ?

Your car. It may sound obvious, but you’ll need to be able to get your car to the appointment. We don't currently offer a collection service.

The V5 logbook/registration certificate. This must be registered in the name of the current keeper. If the V5 logbook/registration certificate is still in the owner's maiden name, you will need to bring a copy of your marriage certificate.

Two forms of identification. One must be an original photo ID (such as a passport) and one should be a proof of address item (accepted forms include a utility bill or council tax letter dated within the last 9 months). These must match the name and address on the vehicle logbook.

All service history and MOT certificates if available.

Both sets of car keys. Unless you've told us otherwise, the valuation provided assumes you have 2 sets of keys for your vehicle. If you've only got 1 key, the price we offer you after inspection may be reduced.

Bank details. So we can pay you for your car. The account has to be in the name of the registered keeper.
Finance settlement letter. If the vehicle has any finance outstanding we need a letter with the settlement figure from the finance company to be able to buy the vehicle.

Any extras that we’ll need. Such as the locking wheel nut for the alloy wheels where fitted, any detachable fascias and security codes for the radio, the security code for obtaining replacement keys and any discs required for the satellite navigation system.

What do I need to bring with me for a car valuation appointment ?

Your car. It may sound obvious, but you’ll need to be able to get your car to the appointment. We don't currently offer a collection service.

The V5 logbook/registration certificate. This must be registered in the name of the current keeper. If the V5 logbook/registration certificate is still in the owner's maiden name, you will need to bring a copy of your marriage certificate.

Two forms of identification. One must be an original photo ID (such as a passport) and one should be a proof of address item (accepted forms include a utility bill or council tax letter dated within the last 9 months). These must match the name and address on the vehicle logbook.

All service history and MOT certificates if available.

Both sets of car keys. Unless you've told us otherwise, the valuation provided assumes you have 2 sets of keys for your vehicle. If you've only got 1 key, the price we offer you after inspection may be reduced.

Bank details. So we can pay you for your car. The account has to be in the name of the registered keeper.
Finance settlement letter. If the vehicle has any finance outstanding we need a letter with the settlement figure from the finance company to be able to buy the vehicle.

Any extras that we’ll need. Such as the locking wheel nut for the alloy wheels where fitted, any detachable fascias and security codes for the radio, the security code for obtaining replacement keys and any discs required for the satellite navigation system.

What do I need to bring with me for a car valuation appointment ?

Your car. It may sound obvious, but you’ll need to be able to get your car to the appointment. We don't currently offer a collection service.

The V5 logbook/registration certificate. This must be registered in the name of the current keeper. If the V5 logbook/registration certificate is still in the owner's maiden name, you will need to bring a copy of your marriage certificate.

Two forms of identification. One must be an original photo ID (such as a passport) and one should be a proof of address item (accepted forms include a utility bill or council tax letter dated within the last 9 months). These must match the name and address on the vehicle logbook.

All service history and MOT certificates if available.

Both sets of car keys. Unless you've told us otherwise, the valuation provided assumes you have 2 sets of keys for your vehicle. If you've only got 1 key, the price we offer you after inspection may be reduced.

Bank details. So we can pay you for your car. The account has to be in the name of the registered keeper.
Finance settlement letter. If the vehicle has any finance outstanding we need a letter with the settlement figure from the finance company to be able to buy the vehicle.

Any extras that we’ll need. Such as the locking wheel nut for the alloy wheels where fitted, any detachable fascias and security codes for the radio, the security code for obtaining replacement keys and any discs required for the satellite navigation system.

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