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These terms and conditions ("Terms") apply to the pre-order offer incentive ("Offer") provided by J T Hughes Group ("JTH") for new car orders placed in the United Kingdom ("UK").

1. JTH reserves the right to change, amend, or withdraw the Offer at any time without prior notice, which may apply to one or all makes and models available for purchase.
2. The Offer is only available for new car orders placed within the UK during the Offer period specified in clause 1. JTH may amend the Offer period at any time without prior notice.
3. Any separate offer agreed upon during an in-person dealership visit may not be combined with the Offer.
4. All Personal Contract Hire and Business Contract Hire are not eligible for this offer.
5. Affinity scheme is not eligible for this offer.
6. Motability scheme is not eligble for this offer. 
7. If you wish to cancel your new car order, you must notify your sales executive in writing up to four weeks before your scheduled delivery date. If you comply with this condition, JTH will refund your £250 deposit.
8. Due to manufacturing changes, JTH cannot guarantee an exact delivery date for any vehicle. Additionally, the manufacturer may make slight specification variations without prior notice. JTH is not responsible for any such changes.
9. If you wish to part-exchange your existing vehicle, JTH will provide an indication of its valuation at the time of order. However, this valuation is subject to change in line with market conditions until an exact delivery date is agreed upon. At that point, JTH and you will agree on an exact valuation for your existing vehicle.
10. The online car valuation offer provided by JTH is a real offer, but it is subject to physical inspection of the vehicle. JTH reserves the right to withdraw or adjust the value of the offer if any discrepancies are found during the physical inspection. The online valuation is a preliminary estimate, but it is a real offer subject to a successful physical inspection. JTH also reserves the right to reject the purchase of any vehicle that does not fit their stock profile.
11. The JT Hughes Order incentive offer cannot be used in conjunction with any other offer made by the JT Hughes Group.
12. The Offer does not affect any manufacturer offer that may be available to you at the time of placing your order. You may use any such manufacturer offer in conjunction with the JTH order incentive.
13. Any changes to goverment taxation will be applied.
14. Manufacturer led colour or specification changes can be applied at any time. 
15. The JTH order incentive offer cannot be used in conjunction with any other offer made by the JTH Group.
16. JTH may alter these Terms at any time. If JTH makes changes to these Terms, the changes will be highlighted when you place an order with one of their dealerships.
17. These Terms do not affect your consumer rights.
18. Any new car order placed before November 16th, 2023 will not be eligible for the Offer incentive.

At JT Hughes, we understand the need for confidence when making your car purchase online. That's why we are delighted to introduce our 14-day money-back guarantee policy for your peace of mind, available on all of our used cars which have been purchased online.  If, for whatever reason, you are not completely happy with your new used car, just let us know within the 14 days from invoice date and we will give you a full refund and cancel any finance agreement. 

You can pay for your JT Hughes vehicle in a variety of ways.

We only accept Visa and Mastercard credit or debit cards for online purchases. Please note, for in-store car purchases, we have discontinued the acceptance of card payments

You can choose to part exchange your current vehicle, and the value of your current vehicle will be deducted from the cost of your JT Hughes vehicle.

JT Hughes can also help you apply for financing. Your application will be approved based on your status and our affordability checks.

If you're looking to buy a used JT Hughes car outright without finance, we also accept bank transfers. You can also use your own finance provider if you prefer.

You can test-drive all our cars at any of our dealerships or if you opt to buy entirely online you can drive the vehicle for 14 days and return it if you change your mind with a full refund. With Our 14-Day Money-Back Guarantee, you can return your car within 14 days of your car handover date. If you change your mind for any reason, just let us know and we’ll pick it up and give you a full refund.  

We can’t accept a return if the car has been modified, been in an accident or is damaged or altered from the condition it was received in. If you drive the car over the 250-mile limit during the first 14 days, every additional mile will cost £1 per mile alongside deductions for any damage incurred.

What a great question! We show a 360-degree view of our cars online on our search page and offer delivery right to your driveway.

Once you've decided on a vehicle, we'll ask you to select your method of payment, including whether you'd like to part-exchange your current vehicle as a down payment.

Finally, you will decide whether you want your new car delivered or picked up from a JT Hughes dealership in Shrewsbury, Telford, or Newtown. You'll have 14 days after receiving your vehicle to decide if it's the right vehicle for you!

If you change your mind within 14 days, we'll accept it back and issue a full refund under the terms of our 14-day money-back guarantee.

It simply comes down to however you’d prefer to get your car. For a delivery, we’ll bring it to your door so there’s no need to leave home. If you choose to collect your car, you can do so at your preferred JT Hughes dealership.

Whichever you choose, your Handover Specialist will go through the same level of detail to show you around your JT Hughes car and introduce you to its features.